Shipping Policy

Live plants and fish are shipped with care and only on days that give them the safest transit.

Processing time

Orders are processed within 1-3 business days. Livestock may be held briefly to match weather conditions along the route.

Delivery

Delivery times and shipping charges depend on your location and the items ordered, and are confirmed at checkout.

Receiving live items

Please be available to receive livestock deliveries and open the package promptly. Acclimate fish and plants as described in the care notes included with your order.